Our Team

Align HealthCare Solutions is dynamic, timely, innovative, nimble, proactive and collaborative. Our team has been lauded for its knowledge and breadth of experience as administrators, managers, clinical personnel and financial experts who have had a hand in developing and instituting the initiatives and reform that define the business of aging in Western New York. 
We focus on creating high-value services that drive revenue and result in clinical outcomes that are valued by payers, insurance companies and patients. 



ALIGN HealthCare Solutions was founded by Colleen Muncy, who possesses more than 20 years of experience in health care operations and management including hospital, subacute rehabilitation, long-term care, and skilled nursing facility operations & management.

Colleen specializes in optimizing operational performance, tracking, analyzing and benchmarking data using Key Performance Indicator (KPI) Dashboards and strategic reimbursement models.


Chris provides consulting services to assist clients in developing and implementing strategic plans to change and restructure operations allowing facilities to function in a streamlined and
efficient manner, leveraging upon technology and training.

Chris specializes in optimizing operational performance, reducing waste, understanding cost structure and payer reimbursement.


Nancy analyzes and provides recommendations on proper clinical and administrative methodologies. This includes developing clinical curricula, publishing manuals and educational materials, and planing educational programs.

Nancy specializes in clinical education, best practices, documentation and quality improvement. She is a Certified INTERACT 4.0 Champion and is experienced with Point Click Care Software.